FAQ
Here are answers to the questions we are asked most often. If you need anything else, write to us at hello@wearasalah.com.
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How long is each toub?
Each Asalah toub is approximately 4.5 metres long and 110-115 cm wide. Edges are finished and ready to wear.
Are these limited editions?
Yes. Every design is a limited edition.
We release only a small number of each piece so the chance of seeing the same toub in the same room stays low.
Is an inner dress included?
We know Sudanese women like to style each toub uniquely with different coloured under dresses to match their preference and the occasion. For that reason, we do not include an inner dress.
How should I care for my toub?
Dry clean only. Do not machine wash or soak. Please tell your dry cleaner about the embellishments before they begin.
You can find full care guidance on our Care page.
How long does shipping take within the UAE?
Orders are processed within 1 to 3 business days. Once dispatched, delivery across the UAE usually takes 1 to 3 business days.
Do you ship internationally?
Not yet.
We are currently shipping across the UAE only. GCC and international shipping will follow soon.
Join our list to be notified the moment we expand.
What is your return and exchange policy?
All sales are final. We do not offer refunds or exchanges for change of mind. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at hello@wearasalah.com with clear photos or a short video of the unboxing.
Are the colours exactly as shown?
Colours may appear slightly different depending on your screen and lighting. We photograph each piece carefully to stay as true as possible.
Can I request a custom piece or different size?
At the moment we offer the pieces shown in the collection. If you have a special request, feel free to write to us and we will let you know what is possible.
When will I receive my tracking number?
You will receive a tracking number by email as soon as your order is dispatched.
Who can I contact if I have a question before ordering?
Write to us at hello@wearasalah.com. We are happy to help.