Returns & Exchanges

Each Asalah piece is made for a specific moment. Chosen with care, worn with meaning.

Due to the delicate nature of our garments and to maintain the integrity of our designs, all purchases are final sale.

Final Sale Policy

At this time, we do not offer:

• Returns
• Exchanges
• Refunds

This policy applies to all items purchased online.

Why Final Sale

Our pieces use fine fabrics and detailed embellishments that require careful handling. To ensure fairness and quality for all clients, we are unable to accept items that may have been worn, altered, or used after purchase.

Order Accuracy

We kindly ask that you review all product details, images, and descriptions carefully before completing your purchase. If you have any questions prior to ordering, our team is happy to assist.

Unauthorized returns sent back without prior approval will not be accepted.

Damaged or Incorrect Items

In the unlikely event that your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear unedited photos or a short video of the unboxing so we can assist you quickly. Each case will be reviewed individually.

Genuine manufacturing defects will be resolved with store credit valid for one year.

A Note from Asalah

We make pieces for moments worth keeping. Please purchase with care. This is not fast fashion.

For any enquiries, please contact us at hello@wearasalah.com.